Briefly in english | Kuntokeskus Pro

Briefly in English

Price list and fees

•Single use ticket 15€

•Gym + virtual classes Membership
(1 month term of notice) 53,90€/month

•Gym + group exercise classes + virtual classes membership

(1 month term of notice) 63,90€/month

•1 Month membership, Gym + virtual classes 62€/month

•3 Month membership, Gym + virtual classes 58€/month

•Block Ticket (10 uses), Gym + virtual classes 110€/10 uses


•Annual card, Gym + virtual classes 530€/year


Students and pensioneers


•Gym + virtual classes Membership
(2 month term of notice) 43,90€/month


•1 Month membership, Gym + virtual classes 52€/month


•Block Ticket (10 uses), Gym + virtual classes 60€/10 uses




Kuntokeskus Pro application instructions

Download Kuntokeskus Pro app and get many benefits! With the application you can for example open the doors and view or edit your information. Download from your own app store!




Buy a membership or a free trial easily with the app:

1) DOWNLOAD the Kuntokeskus Pro application from the App Store or Play store​​​​​​

2) BUY membership, one-time card or free trial with the app

3) USE the application as an access key and you can use our services immediately!

With the app you can:

  • reserve a place for group exercise
  • read the gym's current news
  • buy a membership or gift cards for our services
  • contact customer service
  • pass through the doors of the fitness center​​​​​​​​
  • view your own information and billing information

REGISTRATION REQUIRED TO USE THE APP

All our customers must register as a user in the system. When registering, you will create a username (the email address you provided to Kuntokeskus Pro) and a password. The email address must be the same as the one you provided when activating your membership. This ensures that the system recognizes you as the same person, allowing you to see the correct key/billing information. You can complete the registration after downloading the app.

Using the app is not mandatory. You can also access the gym with your key card and view your information through our website. Whether you are a new or existing customer, you still need to register and create a username.

If you have forgotten your password, you can request a new one through the app or by clicking "Log in" and "Forgot password" on the top right corner of our website.


Common Quick Solutions for Troubleshooting

1. Ensure that your phone has the latest version of the app. If automatic app updates are not enabled on your phone, you will need to update the app manually from the app store.

2. Check that your phone's operating system is updated to the latest Android/iOS version.
3. Verify that location services are enabled on your phone.
4. Ensure that Bluetooth is turned on.
5. Confirm that the app has permission to use location services.
6. Make sure there is no VPN app running on your phone, as these can sometimes interfere with the app's functionality.


If you have forgotten your password, you can request a new one through the app or by clicking "Log in" and "Forgot password" in the top right corner of our website.

If none of the above steps resolve the issue, you can also try the following:

  • Close the app and reopen it.
  • Log out of the app and log back in.
  • Uninstall the app and reinstall it on your phone.


If the app still does not work, please contact us at info@kuntokeskuspro.fi.


Gym Rules

Rules to Ensure General Safety and Comfort at the Gym

​​​​​​​

1. Always scan your access card at the entrance when you enter.

2. Leave your outdoor shoes neatly on the shoe rack. Customers must wear clean indoor shoes while working out. The use of outdoor shoes inside the gym is prohibited.

3. Adhere to the gym’s opening hours. The gym is available every day from 5:00 AM to 12:00 AM.

4. Allowing entry to someone without a membership card or improper behavior will result in the loss of membership and any payments made.

5. For safety reasons, the gym is under continuous video surveillance.

6. Do not use broken equipment; report any issues to the staff immediately.

7. Return all handles, weights, bars, and other equipment to their designated places after use.

8. Dropping iron weights from above hip height is prohibited. Heavy and iron weights may only be used on thick rubber mats.

9. Use a towel when necessary to protect the equipment from sweat.

10. Wipe down equipment after use if needed. You can find wipes and disinfectant in multiple locations.

11. Only use bottles with caps in the gym; cups or cans are not allowed.

12. Always be considerate of others. Every gym user is equal.

13. Lockers are for use during workouts only; any lockers left locked overnight will be emptied.

14. Dispose of trash in the bins provided. Leaving snus on the floor or equipment will result in immediate deactivation of your access card, and no refunds will be given.

15. Use hand towels sparingly; do not pull out large amounts of paper from the dispenser. One towel is sufficient for drying hands.

16. Do not block or use emergency exits, except in emergencies.

17. Deliberate damage to gym property is prohibited. In addition to compensation for damages, Kuntokeskus reserves the right to terminate the membership immediately by notifying the customer in writing.

18. If you use magnesium, do so neatly. Liquid magnesium creates less mess and provides better grip. However, whenever possible, use lifting straps instead.

19. Entering the gym while intoxicated is prohibited.

20. Children must not run freely in the gym area. We adhere to safety regulations set by Tukes. Ensure your child remains in the play area/lounge, and escort them back there if necessary.


Terms and Conditions

Membership Purchased from the Kuntokeskus Pro Online Store or Reception

  1. A customer agreement with Kuntokeskus Pro is always made through the Kuntokeskus Pro online store or reception. By making the first payment in the online store or presenting official identification when collecting the customer ID, the customer agrees to and accepts the terms defined in this agreement. Customers of Kuntokeskus Pro are individuals who have accepted this service agreement in the online store, paid the initiation and service fees, are at least 15 years old, and have an email address and a Finnish bank account.


A person under 18 years old exercises at Kuntokeskus Pro under the responsibility of a guardian who has accepted the agreement, and a customer ID will only be issued with the guardian's approval. The parent or guardian is legally responsible for the membership and all associated fees. If the membership is created for a minor, the billing address of the payer/guardian must be provided to Kuntokeskus Pro in the guardian details section of the online store or via email at info@kuntokeskuspro.fi. This ensures that invoices are directed to the correct address. The customer is aware that Kuntokeskus Pro operates partially without on-site staff and that the primary communication with the center is via email. Kuntokeskus Pro reserves the right to transfer this agreement to a third party.

  1. The customer is issued a personal key card for membership verification. The customer agrees to scan the key card or use the mobile app to open the door every time they visit Kuntokeskus Pro. The card must also be shown to the staff upon request. Any loss of the key card must be reported to Kuntokeskus Pro immediately. The customer is responsible for costs arising from the misuse of a carelessly stored key card. The customer is also responsible for ensuring the accuracy and updates of their address and personal information. Any changes to contact information must be reported immediately. Kuntokeskus Pro stores customer information in its data systems and processes it in accordance with data protection laws. If the key card is lost, the customer must pay a fee as per the price list to replace it. Damaged key cards are replaced free of charge. The key card may not be transferred to another person. The key card must be returned upon contract termination.


a) If the customer intentionally transfers their key card to a person without a valid Kuntokeskus Pro key card, and that person uses the services without authorization, the customer will be fined €500 (five hundred euros). In this case, Kuntokeskus Pro also reserves the right to terminate the membership immediately.

b) If the customer intentionally grants access to Kuntokeskus Pro facilities to a person without a valid key card, and that person uses the services without authorization, the customer will be fined €500 (five hundred euros). In this case, Kuntokeskus Pro also reserves the right to terminate the membership immediately.

  1. At the start of the service agreement, an initiation fee is charged as per the price list. The initiation fee is non-refundable in the event of termination of the service agreement.

  2. The customer has the right to utilize the services of Kuntokeskus Pro during the membership period in accordance with the terms of this agreement.

  3. Membership is valid for the contract period specified in the agreement. Membership is personal. The service agreement is valid either indefinitely or for a fixed term. Membership continues automatically or as long as the related payments are made, and the contract has not been terminated via email. Membership can be paused for health reasons or terminated if necessary. In such cases, the customer must notify Kuntokeskus Pro via email or in writing. Other forms of termination are invalid.

  4. Kuntokeskus invoices membership fees every 30 days in advance so that the payment for the upcoming training period is due on the first day of the new period. The invoice is generated automatically 14 days before the due date, with a payment term of 14 days net.

  5. Termination of membership (indefinite service agreement) must be made via email. The member must be able to prove that the termination notice was sent. A representative of Kuntokeskus Pro will acknowledge the termination notice by confirming the end date of the agreement and the last valid day of membership via email. If the member does not receive written confirmation of termination from Kuntokeskus Pro within 14 days, they must contact Kuntokeskus Pro immediately to resolve the matter. Indefinite memberships can only be terminated after 60 days from the start date of the membership. A 30-day notice period applies. If a membership fee falls due during this notice period, the agreement will continue until the end of that payment period. Prepaid amounts made with exercise vouchers or similar payment methods are non-refundable upon termination.

  6. Membership fees are paid monthly via email invoice, which can also be set up as an e-invoice in the customer’s online bank. A €1 billing surcharge applies to e-invoices. The initiation fee and the first month's fitness fee must be paid at the Kuntokeskus Pro online store or reception and are immediately charged. These fees cannot be paid with exercise vouchers or similar payment methods.

  7. Price changes will be announced to the customer at least 60 days before they take effect. Announcements will be made via the Kuntokeskus Pro notice board and email. Prepaid fixed-term agreements are not subject to price changes during their term. Upon expiration of the fixed-term agreement, a new agreement can be purchased at the prevailing price.

  8. If payments are not made as per the terms, the customer’s right to use Kuntokeskus Pro services will be suspended until payment is made. Another person or entity may take responsibility for the payments. This party may terminate such payments at any time without notice or reason. In such cases, the customer is personally responsible for all payments under the agreement. Late payment interest, reminder fees, and office costs may be charged as per the price list.

  9. Kuntokeskus Pro reserves the right to close the center, modify customer service or opening hours, and make seasonal changes. The center may also be used for corporate events or promotional photoshoots, during which it may be temporarily closed. Such cases will be announced in advance via the notice board, email, or website.

  10. This agreement is governed by Finnish law. Disputes will be resolved in Hyvinkää District Court or submitted to the Consumer Disputes Board, which provides free and impartial resolution services.

Welcome to Kuntokeskus Pro!
These terms and conditions are valid from February 19, 2023.