Price list and fees
•Single use ticket 15€
•Gym + virtual classes Membership
(1 month term of notice) 53,90€/month
•Gym + group exercise classes + virtual classes membership
(1 month term of notice) 63,90€/month
•1 Month membership, Gym + virtual classes 62€/month
•3 Month membership, Gym + virtual classes 58€/month
•Block Ticket (10 uses), Gym + virtual classes 110€/10 uses
•Annual card, Gym + virtual classes 530€/year
Students and pensioneers
•Gym + virtual classes Membership
(2 month term of notice) 43,90€/month
•1 Month membership, Gym + virtual classes 52€/month
•Block Ticket (10 uses), Gym + virtual classes 60€/10 uses
Kuntokeskus Pro application instructions
Download Kuntokeskus Pro app and get many benefits! With the application you can for example open the doors and view or edit your information. Download from your own app store!
Buy a membership or a free trial easily with the app:
1) DOWNLOAD the Kuntokeskus Pro application from the App Store or Play store
2) BUY membership, one-time card or free trial with the app
3) USE the application as an access key and you can use our services immediately!
With the app you can:
- reserve a place for group exercise
- read the gym's current news
- buy a membership or gift cards for our services
- contact customer service
- pass through the doors of the fitness center
- view your own information and billing information
REGISTRATION REQUIRED TO USE THE APP
All our customers must register as a user in the system. When registering, you will create a username (the email address you provided to Kuntokeskus Pro) and a password. The email address must be the same as the one you provided when activating your membership. This ensures that the system recognizes you as the same person, allowing you to see the correct key/billing information. You can complete the registration after downloading the app.
Using the app is not mandatory. You can also access the gym with your key card and view your information through our website. Whether you are a new or existing customer, you still need to register and create a username.
If you have forgotten your password, you can request a new one through the app or by clicking "Log in" and "Forgot password" on the top right corner of our website.
Common Quick Solutions for Troubleshooting
1. Ensure that your phone has the latest version of the app. If automatic app updates are not enabled on your phone, you will need to update the app manually from the app store.
3. Verify that location services are enabled on your phone.
4. Ensure that Bluetooth is turned on.
5. Confirm that the app has permission to use location services.
6. Make sure there is no VPN app running on your phone, as these can sometimes interfere with the app's functionality.
If you have forgotten your password, you can request a new one through the app or by clicking "Log in" and "Forgot password" in the top right corner of our website.
If none of the above steps resolve the issue, you can also try the following:
- Close the app and reopen it.
- Log out of the app and log back in.
- Uninstall the app and reinstall it on your phone.
If the app still does not work, please contact us at info@kuntokeskuspro.fi.
Gym Rules
Rules to Ensure General Safety and Comfort at the Gym
1. Always scan your access card at the entrance when you enter.
2. Leave your outdoor shoes neatly on the shoe rack. Customers must wear clean indoor shoes while working out. The use of outdoor shoes inside the gym is prohibited.
3. Adhere to the gym’s opening hours. The gym is available every day from 5:00 AM to 12:00 AM.
4. Allowing entry to someone without a membership card or improper behavior will result in the loss of membership and any payments made.
5. For safety reasons, the gym is under continuous video surveillance.
6. Do not use broken equipment; report any issues to the staff immediately.
7. Return all handles, weights, bars, and other equipment to their designated places after use.
8. Dropping iron weights from above hip height is prohibited. Heavy and iron weights may only be used on thick rubber mats.
9. Use a towel when necessary to protect the equipment from sweat.
10. Wipe down equipment after use if needed. You can find wipes and disinfectant in multiple locations.
11. Only use bottles with caps in the gym; cups or cans are not allowed.
12. Always be considerate of others. Every gym user is equal.
13. Lockers are for use during workouts only; any lockers left locked overnight will be emptied.
14. Dispose of trash in the bins provided. Leaving snus on the floor or equipment will result in immediate deactivation of your access card, and no refunds will be given.
15. Use hand towels sparingly; do not pull out large amounts of paper from the dispenser. One towel is sufficient for drying hands.
16. Do not block or use emergency exits, except in emergencies.
17. Deliberate damage to gym property is prohibited. In addition to compensation for damages, Kuntokeskus reserves the right to terminate the membership immediately by notifying the customer in writing.
18. If you use magnesium, do so neatly. Liquid magnesium creates less mess and provides better grip. However, whenever possible, use lifting straps instead.
19. Entering the gym while intoxicated is prohibited.
20. Children must not run freely in the gym area. We adhere to safety regulations set by Tukes. Ensure your child remains in the play area/lounge, and escort them back there if necessary.
Terms and Conditions
Membership purchased from the Kuntokeskus Pro online store or reception
- The customer agreement with Kuntokeskus Pro is always made through the Kuntokeskus Pro online store or reception. The customer accepts and agrees to comply with the terms defined in this agreement by making the first payment in the online store or by presenting official identification when collecting the customer ID. Customers of Kuntokeskus Pro are all individuals who have accepted this service agreement in the online store, have paid the initiation fee and service fee, are at least 15 years old, and have an email address and a Finnish bank account.
A person under the age of 18 exercises at Kuntokeskus Pro under the responsibility of a guardian who has accepted the agreement, and the customer ID is issued only with the guardian's consent. The parent or guardian is legally responsible for the membership and all related fees. If the membership is established for a minor, the billing address of the payer/guardian must be provided to Kuntokeskus Pro in the guardian details section of the online store or via email at info@kuntokeskuspro.fi. This is important to ensure that invoices are directed to the correct address. The customer is aware that Kuntokeskus Pro operates partially without on-site staff and that the primary communication with the center is via email. Kuntokeskus Pro reserves the right to transfer this agreement to a third party.
- A personal key card is issued to the customer for verifying membership. The customer agrees to scan their key card or use the mobile app to open the door every time they visit Kuntokeskus Pro. It must also be shown to the staff upon request. Any loss of the key card must be reported to Kuntokeskus Pro immediately. The customer is responsible for any costs incurred from the misuse of a carelessly stored key card. The customer must immediately inform Kuntokeskus Pro of any changes to their contact information. Kuntokeskus Pro stores customer information in its own data systems and processes the information in accordance with the Personal Data Act. If the key card is lost, the customer must obtain a new one by paying a fee according to the price list. Damaged key cards will be replaced free of charge. The key card may not be transferred to another person. The key card must be returned when terminating the contract.
a) If the customer intentionally gives their key card to a person who does not have a valid Kuntokeskus Pro key card, and that person uses Kuntokeskus Pro services without authorization, the customer will be fined €500 (five hundred euros). In this case, Kuntokeskus Pro also has the right to terminate the membership immediately.
b) If the customer intentionally allows entry to Kuntokeskus Pro facilities to a person who does not have a valid Kuntokeskus Pro key card, and that person uses Kuntokeskus Pro services without authorization, the customer will be fined €500 (five hundred euros). In this case, Kuntokeskus Pro also has the right to terminate the membership immediately.
At the start of the service agreement, an initiation fee is paid according to the price list. The initiation fee is non-refundable in the event of termination of the service agreement.
The customer has the right to utilize Kuntokeskus Pro services during the membership period in accordance with the terms of this agreement.
Membership is valid for the contract period specified in the agreement. Membership is personal. The service agreement is valid either indefinitely or for a fixed term. The membership continues automatically or as long as the payments related to the membership have been made and the contract has not been terminated via email. Membership can be suspended for health reasons or terminated if necessary. In all such cases, the customer must notify Kuntokeskus Pro via email or in writing. Other forms of termination are invalid.
Kuntokeskus invoices the membership every 30 days in advance so that the payment for the upcoming training period is due on the same day as the new training period begins. The invoice is generated automatically 14 days before the due date, with a payment term of 14 days net.
Termination of membership (indefinite membership agreement) is done via email. The member must be able to prove that the termination notice was made. A Kuntokeskus Pro representative will acknowledge the termination notice by confirming the end date of the contract and the last valid day of the membership via email. If the member has not received written confirmation of the termination from Kuntokeskus Pro within 14 days, they must immediately contact Kuntokeskus Pro to resolve the matter. An indefinite membership agreement can be terminated no earlier than 60 days after the start date of the membership. The membership agreement is subject to a 30-day notice period. However, if another membership fee falls due during this period based on the payment schedule of the service agreement, the contract will continue at least until the end of that payment period. If the customer has prepaid amounts made with exercise vouchers or similar payment instruments at the time of termination, these will not be refunded or credited in any way.
Membership is paid monthly via an email invoice, which can also be ordered as an e-invoice through the customer’s online bank. The initiation fee and the first month's fitness fee are paid at the Kuntokeskus Pro online store or reception, and the payment is immediately charged to the customer's account. The initiation fee and the first month's fee cannot be paid with exercise vouchers or similar payment instruments.
Price changes will be notified to the customer at least 60 days before they take effect. Kuntokeskus Pro will announce the changes on the Kuntokeskus Pro notice board and via email. The price of a prepaid fixed-term service agreement cannot be changed retroactively during the contract period. Upon the expiration of a prepaid service agreement, the customer can purchase a new service agreement according to the price list in effect at that time. Kuntokeskus Pro is obligated to notify the customer of changes in VAT or other official actions that affect prices at least one (1) month before such changes are transferred to the prices payable by the customer. Any changes to VAT will take effect immediately on monthly subscription agreements on the date of the tax change.
If the payment for the use of services is not made as required by the payment terms, the customer's right to use Kuntokeskus Pro services will be suspended until payment is made. Another person or company may assume responsibility for the payments or part of the payments under the service agreement. The other payer (the payment guarantor) may, at any time, without notice and without providing a reason, stop making these payments. In this case, the adult customer is always personally responsible for all payments under the agreement. Kuntokeskus Pro has the right to charge late payment interest and a reminder fee according to the price list, as well as office costs for overdue payments. If the invoice has to be transferred to a collection agency, the customer will bear the collection costs.
Kuntokeskus Pro reserves the right to keep the center closed, change customer service and center opening hours, and make seasonal changes related to holidays, public holidays, etc. Kuntokeskus Pro will notify of changes on the center’s notice board and via email. The center may also be used as a showroom for corporate events or possibly for promotional photoshoots, during which the center may be temporarily closed. These and other special cases will be announced on the notice board and on the website in advance. These special cases have already been considered when determining prices, so the customer is not entitled to any separate compensation for them. Kuntokeskus Pro also reserves the right to change or limit the number of available equipment and products.
This agreement is governed by Finnish law. Any disputes arising from this agreement that cannot be resolved through mutual negotiations will be handled in the Hyvinkää District Court. In addition, the customer always has the right to bring a dispute concerning a consumer product to the Consumer Disputes Board for resolution free of charge. The board is an impartial and independent body for resolving disputes outside the courts. Filing a complaint with the board is free of charge for the customer.
Welcome to Kuntokeskus Pro!
These terms and conditions are valid from February 19, 2023.