Price List and Fees

• Single Visit
€15.50

• Gym + Virtual Classes Membership
(4-week notice period)
€55.90 / 4 weeks

• Gym + Live Group Exercise Classes + Virtual Classes Membership
(4-week notice period)
€66.90 / 4 weeks

• 4-Week Membership – Gym + Virtual Classes
€64.30

• 12-Week Membership – Gym + Virtual Classes
€60.10 / 4 weeks

• 10-Visit Pass – Gym + Virtual Classes
€119.00 / 10 visits

• 10-Visit Pass – Gym + Live Group Exercise Classes + Virtual Classes
€149 / 10 visits

• Annual Membership – Gym + Virtual Classes
€559.00 / year

Students and Pensioners

• Gym + Virtual Classes Membership
(4-week notice period)
€45.50 / 4 weeks

• Gym + Live Group Exercise Classes + Virtual Classes Membership
(4-week notice period)
€55.90 / 4 weeks

• 4-Week Membership – Gym + Virtual Classes
€53.90

• 10-Visit Pass – Gym + Virtual Classes
€79.00 / 10 visits

• 10-Visit Pass – Gym + Live Group Exercise Classes + Virtual Classes
€129 / 10 visits

Download Kuntokeskus Pro app and get many benefits! With the application you can for example open the doors and view or edit your information. Download from your own app store!

Buy a membership or a free trial easily with the app:

1) DOWNLOAD the Kuntokeskus Pro application from the App Store or Play store​​​​​​

2) BUY membership, one-time card with the app

3) USE the application as an access key and you can use our services immediately!

REGISTRATION REQUIRED TO USE THE APP

All our customers must register as a user in the system. When registering, you will create a username (the email address you provided to Kuntokeskus Pro) and a password. The email address must be the same as the one you provided when activating your membership. This ensures that the system recognizes you as the same person, allowing you to see the correct key/billing information. You can complete the registration after downloading the app.

Using the app is not mandatory. You can also access the gym with your key card and view your information through our website. Whether you are a new or existing customer, you still need to register and create a username.

If you have forgotten your password, you can request a new one through the app or by clicking "Log in" and "Forgot password" on the top right corner of our website.

Common Quick Solutions for Troubleshooting

1. Ensure that your phone has the latest version of the app. If automatic app updates are not enabled on your phone, you will need to update the app manually from the app store.

If you have forgotten your password, you can request a new one through the app or by clicking "Log in" and "Forgot password" in the top right corner of our website.

If none of the above steps resolve the issue, you can also try the following:

• Close the app and reopen it.
• Log out of the app and log back in.
• Uninstall the app and reinstall it on your phone.

If the app still does not work, please contact us at info@kuntokeskuspro.fi.

Gym Rules

Rules to Ensure General Safety and Comfort at the Gym

1. Access
   Always scan your access tag at the main entrance when arriving.

2. Shoes and Clothing
   Use only clean indoor shoes.
   Leave outdoor shoes neatly in the shoe rack.
   Outdoor shoes are strictly prohibited inside the gym facilities.

3. Opening Hours
   The gym is open every day from 5:00 to 24:00.
   Please respect the opening hours.

4. Membership and Misuse
   Allowing entry to someone without a valid membership or violating rules will result in loss of membership and any payments made.

5. Safety and Surveillance
   For your safety, the gym is monitored by recording CCTV cameras.

6. Broken Equipment
   Do not use broken equipment.
   Report any faults to the staff immediately.

7. Equipment Handling
   Return all handles, weights, bars, and other equipment to their proper places.
   Do not drop cast iron weights from above hip height.
   Heavy or cast iron weights must only be used on designated thick rubber mat areas.

8. Cleanliness and Hygiene
   Use a workout towel if needed to protect equipment.
   Clean the equipment after use with disinfectant and wipes available throughout the gym.

9. Water Bottles
   Only water bottles with caps are allowed.
   Mugs and cans are prohibited in the gym area.

10. Outdoor Equipment
    Strollers, bicycles, scooters, or any outdoor equipment are not allowed inside the gym.

11. Respect Others
    Always respect other gym-goers.
    Everyone is equal and deserves a comfortable workout experience.

12. Locker Use
    Lockers are for use only during workouts.
    Any locker left locked overnight will be emptied.

13. Trash and Snus
    Dispose of trash in the bin.
    Leaving snus on the floor or equipment will result in immediate revocation of access rights without refund.

14. Emergency Exits
    Keep emergency exits clear.
    They may only be used in actual emergencies.

15. Respect for Property
    Intentional damage to property will result in liability for compensation and may lead to immediate termination of membership.

16. Use of Magnesium
    Use magnesium neatly.
    Liquid chalk is preferred for better grip and cleanliness.
    Use lifting straps whenever possible.

17. Intoxication
    Entering the gym under the influence of alcohol or drugs is strictly prohibited.

18. Children and Safety
    Children are not allowed to run freely in the gym.
    Ensure your child stays in the kids’ corner or lounge area.

19. Rule Violations
    Report any observed rule violations to the staff or via email at info@kuntokeskuspro.fi.
    Violations may lead to a warning, cancellation of membership, and loss of access without refund.
    Kuntokeskus Pro reserves the right to evaluate cases individually.

By following these rules, we ensure a safe, clean, and enjoyable training environment for everyone!

TERMS AND CONDITIONS

Kuntokeskus Pro membership purchased from the online store or reception

Kuntokeskus Pro membership and joining as a member

1.

A Kuntokeskus Pro customer agreement is always made through the Kuntokeskus Pro online store or at reception. The customer accepts and agrees to comply with the terms defined in this agreement by making the first payment in the online store or by presenting an official identity document when collecting the customer access tag.

Kuntokeskus Pro customers are all persons aged at least 15 who have accepted this service agreement in the online store and paid the joining fee and service fee, and who have an email address and a Finnish bank account number.

Membership of a minor

A person under the age of 18 trains at Kuntokeskus Pro under the responsibility of the guardian who has accepted the agreement, and an access tag is issued to the minor only with the guardian’s approval. The parent or guardian is legally responsible for the membership and all payments related to the membership.

If the membership has been established for a minor, the payer’s/guardian’s billing address must be provided to Kuntokeskus Pro in the guardian information section of the online store or by email to info@kuntokeskuspro.fi.

The customer is aware that Kuntokeskus Pro operates partly without staff present on site and that the primary communication with the centre takes place by email.

Kuntokeskus Pro has the right to transfer this agreement to a third party.

The customer has the right to use Kuntokeskus Pro’s services during the customer period in accordance with the terms of this agreement.

Access card and terms

2.

The customer is issued a personal access card or mobile application access right for the purpose of verifying the membership. The customer agrees to check in with their access card or open the door with the mobile application every time they visit Kuntokeskus Pro.

Loss of the access card must be reported to Kuntokeskus Pro without delay. The customer is responsible for any costs arising from misuse of an access card that has been stored carelessly.

The customer is responsible for the accuracy and updating of their address and personal information. Any changes must be reported without delay. Kuntokeskus Pro stores the customer’s information in its own systems and processes personal data in accordance with the data protection legislation in force at the time.

If the access card is lost, the customer must purchase a new access card at the price specified in the price list. Defective access cards will be replaced free of charge. The access card may not be given to another person for use. The access card must be returned when the membership ends, unless Kuntokeskus Pro gives separate instructions otherwise.

a) If the customer intentionally gives their access card to a person who does not have a valid membership and that person uses the services of the gym without authorisation, a contractual penalty of €200 applies, and Kuntokeskus Pro has the right to terminate the membership immediately.

b) If the customer intentionally allows a person who does not have a valid membership to enter the gym premises and that person uses the services of the gym without authorisation, a contractual penalty of €200 applies, and Kuntokeskus Pro has the right to terminate the membership immediately.

2.1 Use of gym equipment and training tools

The customer agrees to use Kuntokeskus Pro’s equipment, training tools, furniture, and facilities carefully, safely, and in accordance with their intended purpose.

The customer may not make any personal modifications, attachments, adjustments, additional structures, or other arrangements that deviate from the intended use of the equipment, training tools, or facilities without separate permission from Kuntokeskus Pro.

Kuntokeskus Pro has the right to intervene in incorrect, dangerous, or improper use and to interrupt the customer’s training if necessary to ensure safety.

The customer is responsible for any damage caused intentionally or through negligence.

Membership joining fee

3.

At the beginning of the service agreement, a joining fee in accordance with the price list is paid. The joining fee will not be refunded if the service agreement is cancelled or terminated.

Membership types

4.

The membership is personal and valid for the contract period specified in the agreement or membership product. The membership may be either open-ended or fixed-term.

An open-ended membership continues automatically until it is terminated in accordance with these terms and conditions.

An open-ended membership may include a minimum commitment period based on the membership product. The minimum commitment period is stated in the membership product information and in these terms and conditions.

A fixed-term membership is valid for the agreed contract period and cannot be terminated during the contract period, unless otherwise specifically agreed in connection with the product or agreement.

Membership suspension

5.

A membership suspension request must be submitted by email to info@kuntokeskuspro.fi. Termination of membership is governed by section 7.

For open-ended memberships, suspension is only possible on the basis of pregnancy, military service, or a serious illness or injury that prevents the use of Kuntokeskus Pro’s services. Suspension requires that the customer has had an uninterrupted membership for at least four (4) months before the suspension begins.

A fixed-term annual membership cannot be suspended or interrupted.

The reason for the suspension must last for at least four (4) weeks. The suspension must be agreed in advance with Kuntokeskus Pro. Suspension cannot be applied retroactively.

Kuntokeskus Pro may request reliable documentation regarding the reason for the suspension. The documentation must show to whom it has been issued and until when the reason for the suspension is valid. The customer may cover any sensitive information in the documentation that is not necessary for processing the suspension.

The customer is responsible for submitting the documentation to Kuntokeskus Pro securely. Where possible, the documentation should be sent by encrypted email in accordance with the instructions of the customer’s own email provider.

Kuntokeskus Pro processes the documentation only for the purpose of assessing the suspension request and recording the suspension dates. The documentation will be deleted from Kuntokeskus Pro’s systems once the suspension has been processed and the necessary suspension dates have been recorded in the customer’s information.

Suspension and the notice period for termination cannot be active at the same time. The membership continues automatically after the suspension period ends.

Billing

6.

Kuntokeskus Pro bills the membership every four (4) weeks, i.e. every twenty-eight (28) days, in advance, so that the payment for the upcoming training period falls due on the same day as the new training period begins.

The invoice is created automatically fourteen (14) days before the due date. The payment term is 14 days net.

Termination of membership

7.

The termination of an open-ended membership agreement must be made by email to info@kuntokeskuspro.fi. A termination notice submitted in any other way is not valid.

An open-ended membership agreement includes a 56-day minimum commitment period from the membership start date. The minimum commitment period has been taken into account in the pricing of the membership.

The customer may submit a termination notice by email at any time. However, the membership agreement may end no earlier than after both the 56-day minimum commitment period and a notice period of at least 28 days have been fulfilled.

The notice period begins on the date when Kuntokeskus Pro has received the customer’s termination notice by email.

The billing period for a Kuntokeskus Pro membership is four (4) weeks, i.e. 28 days. The membership ends at the end of the billing period during which the notice period of at least 28 days is fulfilled.

A billing period that has already started or been paid for will not be refunded or partially credited. The membership, access rights, and payment obligation continue until the final valid day of the membership.

The termination notice must include the customer’s name and a clear statement that the customer wishes to terminate their membership agreement. The customer must keep a copy of the termination notice they have sent.

Kuntokeskus Pro will confirm the termination by email and, at the same time, inform the customer of the final valid day of the membership. If the customer has not received confirmation within 14 days of sending the termination notice, the customer must contact Kuntokeskus Pro to verify the matter.

Fixed-term memberships cannot be terminated during the contract period. A fixed-term membership ends at the end of the agreed contract period without separate termination, unless otherwise specifically agreed in connection with the product or agreement.

Advance payments made with exercise vouchers, employee exercise benefits, or other similar payment methods will not be refunded in cash or credited to other payment methods.

Payment

8.

The membership is paid in four (4) week billing periods by email invoice. The customer may choose to order the invoice as an e-invoice in their online bank. A €1 invoicing fee is added to e-invoices.

The joining fee and the first billing period are paid in the Kuntokeskus Pro online store or at reception, in which case the payment is charged immediately.

Failure to pay and payment liability

9.

If payments under the service agreement are not made in accordance with the payment terms, Kuntokeskus Pro has the right to prevent the customer’s right to use Kuntokeskus Pro’s services until the payments have been made in full.

Payments under the service agreement, or part of them, may also be made by a third party. The third party payer may discontinue the payments at any time without notice period or separate notification.

An adult customer is always personally responsible for all payments under the service agreement, regardless of whether the payer is a third party.

Kuntokeskus Pro has the right to charge default interest in accordance with the Interest Act, as well as a reminder fee in accordance with the price list and reasonable administrative costs for late payments.

If an unpaid invoice is transferred to debt collection, the customer is responsible for the collection costs in accordance with debt collection legislation.

Changes to prices and terms and conditions, and obstacles to providing services

10.

Kuntokeskus Pro will notify the customer of price changes affecting an open-ended membership no later than sixty (60) days before the price change enters into force. The notice will primarily be sent by email.

The price of a prepaid fixed-term service agreement will not be changed during the contract period. When the fixed-term service agreement ends, the customer may, if they wish, enter into a new service agreement in accordance with the price list valid at that time.

Kuntokeskus Pro will notify the customer of changes in value added tax and other price changes resulting from official measures at least one (1) month before the changes are passed on to the customer, where possible.

Changes affecting value added tax may be passed on to billing-period-based agreements, based on a four (4) week billing period, immediately from the effective date of the tax.

Kuntokeskus Pro has the right to change the terms and conditions of open-ended memberships for a justified reason. Such reasons may include, for example, changes in legislation, official orders or regulations, changes in the content of the service, changes in cost levels, changes in payment methods, technical system changes, or another reason that materially affects the operations of Kuntokeskus Pro.

The customer will be notified by email of material changes to the terms and conditions within a reasonable time before the change enters into force.

If the change materially weakens the customer’s position, the customer has the right to terminate the open-ended membership so that it ends before the change enters into force.

The currently valid general terms and conditions are available on the Kuntokeskus Pro website.

Changes to services, interruptions, and force majeure

11.

Kuntokeskus Pro reserves the right to change the centre’s opening hours, customer service arrangements, and to make seasonal changes, for example in connection with holidays and public holidays. Kuntokeskus Pro also reserves the right to change or limit the number of available equipment, services, and group exercise classes, or to discontinue group exercise services entirely.

The gym may also be used as a presentation space for corporate events or advertising shoots, in which case the gym or part of it may be temporarily closed. Kuntokeskus Pro will aim to notify customers of the above changes and temporary exceptions in advance by email, on the website, or on the notice board at the centre.

Temporary interruptions, maintenance work, and the above-mentioned changes have been taken into account in the pricing of the services, and no separate compensation will be paid for them. Advance payments will not be refunded in any way.

Kuntokeskus Pro is not obliged to compensate payments if the gym or part of it has to be temporarily closed due to necessary maintenance, repair, safety measures, or other similar reasons.

Kuntokeskus Pro has the right to transfer this agreement to a third party without the member’s separate consent.

Kuntokeskus Pro is not responsible for force majeure events that prevent or restrict the use of the services. A force majeure event means an event that Kuntokeskus Pro could not reasonably have foreseen or prevented. Such events include, for example, war, epidemics, pandemics, official measures, strikes, natural disasters, extensive traffic or telecommunications disruptions, or another equally significant and unusual reason.

Disputes

12.

This agreement is governed by Finnish law. Any disputes arising from this agreement that cannot be resolved through negotiations will be handled by the competent district court.

A consumer customer always has the right to submit a dispute concerning a consumer good or service to the Consumer Disputes Board.

Welcome to Kuntokeskus Pro!

These terms and conditions are valid from 28 March 2026 and replace the previous terms and conditions that entered into force on 19 February 2023.