•Single use ticket 15,50€

•Gym + virtual classes Membership
(1 month term of notice) 55,90€/month

•Gym + group exercise classes + virtual classes membership

(1 month term of notice) 66,20€/month

•1 Month membership, Gym + virtual classes 64,30€/month

•3 Month membership, Gym + virtual classes 60,10€/month

•Block Ticket (10 uses), Gym + virtual classes 114€/10 uses

•Annual card, Gym + virtual classes 549,30€/year

Students and pensioneers

•Gym + virtual classes Membership
(2 month term of notice) 45,50€/month

•1 Month membership, Gym + virtual classes 53,90€/month

•Block Ticket (10 uses), Gym + virtual classes 72€/10 uses

Download Kuntokeskus Pro app and get many benefits! With the application you can for example open the doors and view or edit your information. Download from your own app store!

Buy a membership or a free trial easily with the app:

1) DOWNLOAD the Kuntokeskus Pro application from the App Store or Play store​​​​​​

2) BUY membership, one-time card or free trial with the app

3) USE the application as an access key and you can use our services immediately!

REGISTRATION REQUIRED TO USE THE APP

All our customers must register as a user in the system. When registering, you will create a username (the email address you provided to Kuntokeskus Pro) and a password. The email address must be the same as the one you provided when activating your membership. This ensures that the system recognizes you as the same person, allowing you to see the correct key/billing information. You can complete the registration after downloading the app.

Using the app is not mandatory. You can also access the gym with your key card and view your information through our website. Whether you are a new or existing customer, you still need to register and create a username.

If you have forgotten your password, you can request a new one through the app or by clicking "Log in" and "Forgot password" on the top right corner of our website.

Common Quick Solutions for Troubleshooting

1. Ensure that your phone has the latest version of the app. If automatic app updates are not enabled on your phone, you will need to update the app manually from the app store.

If you have forgotten your password, you can request a new one through the app or by clicking "Log in" and "Forgot password" in the top right corner of our website.

If none of the above steps resolve the issue, you can also try the following:

• Close the app and reopen it.
• Log out of the app and log back in.
• Uninstall the app and reinstall it on your phone.

If the app still does not work, please contact us at info@kuntokeskuspro.fi.

Gym Rules

Rules to Ensure General Safety and Comfort at the Gym

1. Access
   Always scan your access tag at the main entrance when arriving.

2. Shoes and Clothing
   Use only clean indoor shoes.
   Leave outdoor shoes neatly in the shoe rack.
   Outdoor shoes are strictly prohibited inside the gym facilities.

3. Opening Hours
   The gym is open every day from 5:00 to 24:00.
   Please respect the opening hours.

4. Membership and Misuse
   Allowing entry to someone without a valid membership or violating rules will result in loss of membership and any payments made.

5. Safety and Surveillance
   For your safety, the gym is monitored by recording CCTV cameras.

6. Broken Equipment
   Do not use broken equipment.
   Report any faults to the staff immediately.

7. Equipment Handling
   Return all handles, weights, bars, and other equipment to their proper places.
   Do not drop cast iron weights from above hip height.
   Heavy or cast iron weights must only be used on designated thick rubber mat areas.

8. Cleanliness and Hygiene
   Use a workout towel if needed to protect equipment.
   Clean the equipment after use with disinfectant and wipes available throughout the gym.

9. Water Bottles
   Only water bottles with caps are allowed.
   Mugs and cans are prohibited in the gym area.

10. Outdoor Equipment
    Strollers, bicycles, scooters, or any outdoor equipment are not allowed inside the gym.

11. Respect Others
    Always respect other gym-goers.
    Everyone is equal and deserves a comfortable workout experience.

12. Locker Use
    Lockers are for use only during workouts.
    Any locker left locked overnight will be emptied.

13. Trash and Snus
    Dispose of trash in the bin.
    Leaving snus on the floor or equipment will result in immediate revocation of access rights without refund.

14. Emergency Exits
    Keep emergency exits clear.
    They may only be used in actual emergencies.

15. Respect for Property
    Intentional damage to property will result in liability for compensation and may lead to immediate termination of membership.

16. Use of Magnesium
    Use magnesium neatly.
    Liquid chalk is preferred for better grip and cleanliness.
    Use lifting straps whenever possible.

17. Intoxication
    Entering the gym under the influence of alcohol or drugs is strictly prohibited.

18. Children and Safety
    Children are not allowed to run freely in the gym.
    Ensure your child stays in the kids’ corner or lounge area.

19. Rule Violations
    Report any observed rule violations to the staff or via email at info@kuntokeskuspro.fi.
    Violations may lead to a warning, cancellation of membership, and loss of access without refund.
    Kuntokeskus Pro reserves the right to evaluate cases individually.

By following these rules, we ensure a safe, clean, and enjoyable training environment for everyone!

Terms and Conditions

Membership Purchased from the Kuntokeskus Pro Online Store or Reception.

Kuntokeskus Pro Membership and Joining as a Member

1. The customer agreement with Kuntokeskus Pro is always made through the Kuntokeskus Pro online store or reception. By making the first payment in the online store or presenting official identification when collecting the customer ID, the customer agrees to and accepts the terms defined in this agreement. Customers of Kuntokeskus Pro are individuals who have accepted this service agreement in the online store, paid the initiation and service fees, are at least 15 years old, and have an email address and a Finnish bank account.

Membership for Minors

A person under the age of 18 exercises at Kuntokeskus Pro under the responsibility of a guardian who has accepted the agreement, and a customer ID will only be issued with the guardian’s approval. The parent or guardian is legally responsible for the membership and all associated fees. If the membership is created for a minor, the billing address of the payer/guardian must be provided to Kuntokeskus Pro in the guardian details section of the online store or via email at info@kuntokeskuspro.fi. This ensures that invoices are directed to the correct address. The customer acknowledges that Kuntokeskus Pro operates partially without on-site staff and that the primary means of communication with the center is via email. Kuntokeskus Pro reserves the right to transfer this agreement to a third party.

The customer has the right to utilize the services of Kuntokeskus Pro during the membership period in accordance with the terms of this agreement.

Membership Card and Conditions

2. The customer is issued a personal key card for membership verification. The customer agrees to scan the key card or use the mobile app to open the door every time they visit Kuntokeskus Pro. The card must also be shown to the staff upon request. Any loss of the key card must be reported to Kuntokeskus Pro immediately.

The customer is responsible for any costs arising from the misuse of a carelessly stored key card.

The customer is responsible for ensuring the accuracy and updates of their address and personal information. Any changes to contact information must be reported immediately. Kuntokeskus Pro stores customer information in its data systems and processes it in accordance with data protection laws.

If the key card is lost, the customer must pay a fee as per the price list to replace it. Damaged key cards are replaced free of charge. The key card may not be transferred to another person. The key card must be returned upon contract termination.

a) If the customer intentionally transfers their key card to a person without a valid Kuntokeskus Pro key card, and that person uses the services without authorization, the customer will be fined €500 (five hundred euros). In this case, Kuntokeskus Pro also reserves the right to terminate the membership immediately.

b) If the customer intentionally grants access to Kuntokeskus Pro facilities to a person without a valid key card, and that person uses the services without authorization, the customer will be fined €500 (five hundred euros). In this case, Kuntokeskus Pro also reserves the right to terminate the membership immediately.

Membership Initiation Fee

3. At the start of the service agreement, an initiation fee is charged as per the price list. The initiation fee is non-refundable in the event of termination of the service agreement.

Types of Membership

4. Membership is valid for the contract period specified in the agreement. Membership is personal. The service agreement is valid either indefinitely or for a fixed term. Membership continues automatically or as long as the related payments are made, and the contract has not been terminated via email.

Membership Suspension

5. Membership can be suspended for health reasons (with proof) or terminated. In all such cases, the customer must notify Kuntokeskus Pro via email or in writing. Other forms of termination are invalid.

A fixed-term annual membership does not include the possibility of suspension or interruption.

In an indefinite membership, suspension is only possible in cases of pregnancy, military service, or serious illness. A continuous membership of at least four (4) months is required before a suspension can be granted.

The aforementioned suspension reason must last for a minimum of one (1) month for the suspension to be approved. The suspension must be arranged via email at info@kuntokeskuspro.fi, after which a reliable proof of the reason must be provided upon separate request. The member is responsible for securely sending the proof. The proof must be sent as an encrypted email following the instructions of the member’s email service provider. By submitting the proof, the member agrees to the processing of the information.

Kuntokeskus Pro will delete the proof from its systems immediately after the suspension dates have been recorded in the member’s information. Kuntokeskus Pro does not store any additional details from the proof. The proof must indicate the validity period of the suspension reason and to whom it has been granted. Any sensitive information may be concealed.

The membership will automatically resume after the suspension period. Suspension and the termination notice period cannot be active at the same time. Suspension cannot be applied retroactively.

Billing

6. Kuntokeskus Pro invoices the membership every 30 days in advance so that the payment for the upcoming training period is due on the first day of the new period. The invoice is generated automatically 14 days before the due date, with a payment term of 14 days net.

Termination of Membership

7. Termination of membership (indefinite service agreement) must be made via email. The member must be able to prove that the termination notice was sent.

Fixed-term memberships cannot be terminated during the contract period.

A representative of Kuntokeskus Pro will acknowledge the termination notice by confirming the end date of the agreement and the last valid day of membership via email. If the member does not receive written confirmation of termination from Kuntokeskus Pro within 14 days, they must contact Kuntokeskus Pro immediately to resolve the matter.

Payments

8. Membership fees are paid monthly via email invoice, which can also be set up as an e-invoice in the customer’s online bank. A €1 billing surcharge applies to e-invoices.

The initiation fee and the first month's fitness fee must be paid at the Kuntokeskus Pro online store or reception and are immediately charged.

Changes in Prices and Terms, and Service Limitations

9. Price changes will be announced to the customer at least 60 days before they take effect. Announcements will be made via the Kuntokeskus Pro notice board and email.

Prepaid fixed-term agreements are not subject to price changes during their term. to the customer at least 60 days before they take effect. Announcements will be made via the Kuntokeskus Pro notice board and email.

Prepaid fixed-term agreements are not subject to price changes during their term.

10. Kuntokeskus Pro reserves the right to close the center, modify customer service or opening hours, and make seasonal changes. The center may also be used for corporate events or promotional photoshoots, during which it may be temporarily closed. Such cases will be announced in advance via the notice board, email, or website. to close the center, modify customer service or opening hours, and make seasonal changes. The center may also be used for corporate events or promotional photoshoots, during which it may be temporarily closed. Such cases will be announced in advance via the notice board, email, or website.

11. Kuntokeskus Pro has the right to unilaterally modify these General Terms and Conditions. The currently valid General Terms and Conditions can be found on the Kuntokeskus Pro website.

Kuntokeskus Pro is not obliged to compensate for payments made by the member if it is forced to temporarily close the gym or part of the gym due to necessary maintenance work or other similar reasons.

Kuntokeskus Pro has the right to transfer this agreement to a third party without the express consent of the member.

Kuntokeskus Pro is not responsible for force majeure events that prevent or restrict a member of Kuntokeskus Pro from using the gym. A force majeure event is an occurrence that Kuntokeskus Pro could not have foreseen or prevented with reasonable care.

Force majeure events include, for example, war, epidemics, pandemics, internal disturbances, natural disasters, general transport or telecommunications interruptions, strikes, or other equally significant and unusual reasons.

Disputes

12. This agreement is governed by Finnish law. Disputes will be resolved in Hyvinkää District Court or submitted to the Consumer Disputes Board, which provides free and impartial resolution services. by Finnish law. Disputes will be resolved in Hyvinkää District Court or submitted to the Consumer Disputes Board, which provides free and impartial resolution services.

Welcome to Kuntokeskus Pro!

These terms and conditions are valid from February 19, 2023.